A 60-second diagnostic
Check what hurts. See what we'd ask first.
Choose the problems you recognise. We show the questions we would work through before recommending a fix.
What's broken right now?
Check every one that sounds familiar. The questions update as you tick.
Start with your workflow. Measure what changes.
These questions help us decide what to investigate. During a build, we agree the measures that matter, record the starting position, and compare it with the workflow in use. Results depend on your process, data, and team.
- Time spent
- Track the manual work per case, including checking and fixing outputs. Time recovered gives your team capacity; it is not automatically a cash saving.
- Work completed
- Compare the volume handled with the people and hours required. Count errors and rework alongside throughput.
- Waiting time
- Measure how long requests wait for a response or approval. Agree which decisions still need a person and track those handoffs.